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Frequently Asked Questions |
- What do you recommend to protect the canvas prints?
We apply a protective coating to all canvas prints before shipping. There is no additional charge for this.
- Who does your printing?
I personally print every print I sell on paper or canvas in my
studio.
- Are your images available on glass?
Yes, we have partnered with Skyline Design the preeminent manufacturer
of architectural glass in North America. To learn more, contact
them directly at 888-278-4660 www.skydesign.com
- Can I get a price list?
Yes, you can download a PDF price list by clicking here.
- I don't see the size that I want to pick on the price sheet. How
do I know what sizes are available?
Go to the shopping cart (explained on the Sales page) to see many
options for sizes. If you don't see what you need there, email
me the size you want.
- Are you willing to crop the images?
Yes, if you give us the size you are looking for, we can create
a mock-up as a JPG file and email that to you.
- How do I pay you? Do you take credit cards?
Once we ship your order, we will mail you an invoice separately. We ask for payment by check within 30 days. We can be paid with a Credit Card via PayPal only.
- What if I want a size that is not listed?
Often prints can go larger than the sizes we have listed, especially
if the prints are on canvas. However, not all prints will
print well at a huge size. Tell us which ones you are thinking
of and we can tell you specifically how big it can go.
- How can I be sure that the colors of the print are exactly what you will ship me?
You may want us to send you letter-sized sample prints. We create these with the same inks and papers as the final prints, so they resemble the final prints quite closely.
- Do you need a down payment or purchase order?
We ask for a 50% down payment on orders over $50,000.
- How do you sign your prints?
For paper prints, I sign under the image with graphite. I write in the title on the left (just under the image) and place my signature on the right (just under the image). It looks like this:
Canvas prints are typically not signed unless it is specifically asked for. If they are signed, it is done on the back in ink.
- What if the client is not satisfied with the art?
We guarantee satisfaction. If your client is not satisfied, you can ship that print back to us and there will be no charge. We do ask that you pay for the return shipping.
- Will you come and photograph the area around the hospital?
No, we do not take assignments. However, we have almost 1,000 images to pick from on this website.
- How can we use your work if I buy our art through an art consultant?
Have them contact us. We work with Art Consultants all the time.
- Can your images be used on backlit panels?
Yes, email us for more details.
- Are you GAO certified to provide art for Government contracts?
Not directly, but we can do this through other companies who are GAO certified.
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