Do you frame the prints?
No. I ship the prints rolled up to you or your frame shop.

What are your prices?
My wholesale prices are listed online here. I do not sell retail. I work exclusively with art consultants, frame shops, interior designers, architects and hospital facility staff.

Do you offer discounting?
Yes, we offer discounting based on the dollar amount of the order: 5% if over $10,000, 10% if over $25,000, 15% if over $50,000, 25% if over $75,000 and 30% if over $100,000. Discounts also build for repeat clients. Resellers please contact us for other discounts.

Do you take credit cards?
We ask for payment by check within 30 days. We prefer checks, but can take credit cards over the phone for smaller orders. Downpayment of 50% is required only for orders over $20,000.

How do I place an order?
You can order via the web, email or phone. To email the order, please provide:
• your name
• billing and shipping addresses
• phone numbers
• the image name_ number (for example dogwood_1332)
• one of the dimensions (or both if you want a custom crop to a specific size)
• the medium (canvas or paper)

To order through our website, click “Add to Cart” under each of the images you choose. When you’re ready to order, click “cart” on the upper right of the web page and choose the size and the medium you would like from the drop-down menus. We’ll contact you to discuss any discounts that apply.

How quickly can we get our prints?
We promise delivery within three weeks. If you need them more quickly we can usually accommodate.

What if I want a size that is not listed on your price list?
If you want to be sure that you get the whole image, then just give me either the height or width of the size you’d like. Then I’ll let you know what the other dimension should be. (That will keep the same "aspect ratio," or format, of the image.)

For instance, you could say, "I want Lotus_4393 in a width of 40 inches." I’d tell you that the size would be 40 x 27.7. If you have a specific height and width that don’t match the aspect ratios of my images, then I’ll crop off some of the image to make it fit within your sizes. I’ll create a JPG mock-up of what the cropped image would look like and email it for your approval before I print it.

How large can your images be printed?
It depends on each image and on the viewing distance. Most can print well up to 60 inches and some can go as wide as 30 feet. Learn more here. Please contact me if you have questions about larger sizes.

Do you offer "gallery wrap" for your canvas prints?
Yes, we offer a mirrored gallery wrap at no additional cost. To learn more about gallery wrap, click here.

How do you sign the prints?
For paper prints, I sign under the image with graphite. I print the title on the left (just under the image) and place my signature on the right (just under the image). It looks like this:

I do not sign Canvas prints.

What are "archival" prints?
Archival prints will show no perceptible fading for generations. In contrast, the colors in mass-produced prints usually fade and develop a bluish cast in less than a decade.

Do you offer sample prints?
Yes. I'm happy to provide free letter-sized sample prints of any of the images on my website.

Are your canvas prints safe in a busy hospital environment?
Yes. We apply four coats of a protective finish to our canvas prints that make it unnecessary to use glass.

What are the benefits of canvas prints versus paper?
Canvas prints don’t require framing or glass so they’re less expensive to finish and lighter weight, have less glare, and can be larger. Click here to learn more about the value of canvas.

What if the client is not satisfied with the art?
We guarantee satisfaction. If your client is not satisfied you can ship that print back to us and there will be no charge. We do ask that you pay for the return shipping.

Will you come and photograph the area around the hospital?
No, I do not take assignments. However, I have over 2,500 images to pick from on my website.

Updated January 11, 2011